Our Policy
Groupon Deals:
Appointments are required for Groupon Deals and must be mentioned at the time of scheduling. At this time we are not accepting walk in's for Groupons, Seize the deal or Super Savers.
Thank you for purchasing one of our current promotional discount deals!
Only 1 discount voucher (groupon, super saver, amizon, seize the deal etc) can be redeemed per purchaser per day.
All of our deals are not redeemable for groups or parties.
Your entire Groupon must redeemed at the time of service, we will not split the services between guests or allow services to be redeemed at a later date, no acceptions will be made.
Please be advised that we may not be able to preform all the services that are mentioned in the groupon deal if you are more than 15 min late for your appointment . We appologize for any inconvience this may cause.
Appointments/Cancelations:
If you are more than 15min late for your scheduled time we reserve the right to reschedule your appointment. If you are unable to keep your appointment for any reason we ask that you call us no later than 48hrs before your appointment so we can open up that time for another guest. If you are late for your groupon appointment, please be advised that we will not be able to preform all of the services on the deal. WE WILL do our best to get as much done as possible for the remainder of your appointment. The remainder of the services that may be left over will not be redeemable for a later date. Please keep this in mind when scheduling.
* Due to the frequent amount of no shows we are now charging a $20 fee for all no shows. This fee will be applied to your profile and must be paid before you are able to reschedule your appt. No exceptions will be made.
Spa Hours:
Tuesday-Saturday 11am-7pm
Sunday 12-5pm
716 836-4569
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